Phity Host

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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will open. It includes detailed information about all the actions that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of educational video clips illustrating how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, explore our extensive FAQ section, which contains questions asked by actual users and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24x7x365 and eager to assist you with any query. Each trouble ticket you open will be responded to within 60 minutes (the average support ticket response time being only 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 277299

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com